Privacy Policy
Last Updated: 14 May 2018
References to “I” and “me” in this privacy policy are all references to Michele Harding-Maher.
I am committed to maintaining the trust and confidence of visitors to my website. Here you’ll find information on how I treat data that I collect from visitors to the website and when someone uses my contact form
Visitors to my Website
When someone visits faceforward.uk.com I use third party software, Matomo, hosted by SiteE@se, my web developer, to collect standard internet log information and details of visitor behaviour patterns. I do this to find out things such as the number of visitors to the various parts of the site. This information is anonymised and processed in a way which does not identify anyone. I do not make, and do not allow SiteE@se to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on my website in the Cookies Policy below. Please also see the SiteE@se privacy notice.
If I do need to collect personally identifiable information through the website, I will be up front about this. I will make it clear when I collect personal information and will explain what I intend to do with it.
Using the Contact Form
To make it easy for visitors to email me I have a contact form on my website. Through this I receive visitor names and email addresses. I use that information to respond to requests, queries and comments that visitors may make. This information is not stored on the website. It is sent in standard email format to me and processed using using standard email software such as Outlook.
Leaving Me a Review
When you leave a review on my Reviews page I collect your name and email address. Your name is published alongside the review. Your email address is purely to allow me to get in touch with you if there is something about your experience that would be important for me to follow up. It will never be published or shared with third parties. Optionally you may also provide brief details about you and/or your location to add interest and relevance to the published review. You may request that the your review and the data it contains is unpublished or deleted by emailing me via the Contact Form.
Links to Other Websites
This privacy notice does not cover any links within this site linking to other websites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.
Access to Your Personal Information
You are entitled to access the personal information that I hold. Email your request to me at michele@faceforward.uk.com. You may be asked for proof of ID before any request can be processed.
Changes to this Privacy Notice
I keep this privacy notice under regular review. The date of the last update will be displayed near the top of the page.
Cookies Policy
I use a system of classifying the different types of cookies used on the Website, or which may be used by third parties through the websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies are used, why I use them, and the functionality you will lose if you decide you don’t want to have them on your device.
What is a cookie?
Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.
How long are cookies stored for?
Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.
Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.
You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.
Cookies used on the website
A list of all the cookies used on the Website by category is set out below.
Strictly necessary cookies
These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website.
Performance cookies
These cookies collect anonymous information on the pages visited. By using our website, you agree that we can place these types of cookies on your device.
These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works. If you wish to opt out of receiving these cookies you can do so by e-mailing us.
These cookies remember choices you make to improve your experience. By using the Website, you agree to these types of cookies being placed on your device.
These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Third party cookies
These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work I cannot access these cookies, nor can the third parties access the data in cookies used on my site.
For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. I don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.